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Vizual Customer Support

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Support for Existing Customers
 
If you have a support question please try our Frequently Asked Questions section as many issues can be resolved quickly.
 
Alternatively please use one of the following contact methods;
 

 
CaptureIT Time and Attendance Support
 
Call 0871 474 2140 for CaptureIT Time and Attendance Support (free)
 
 
Email Support regarding CaptureIT
 

 
HR Software Support
 
Call 0905 235 8208 for HR.net Express and Professional Support (charged at £1 per minute)
 
Call 0871 474 2145 for HR.net Enterprise (free)
 
Email Support regarding HR.net Express
 
Email Support regarding HR.net Professional
 
Remote Desktop Support for HR.net users
 
Remote Desktop Support for Personnel Manager and Personnel Director users
 
 

 
Support Renewal 
 
To renew your support for a further 12 months please contact us on 01782 812767 or click here to email your request for a quote.
 

 
Swipe cards for employee clocking in / identification
 
We provide a cost-effective card printing service. There are a range of options available from a simple company logo to the inclusion of employee name, location, department and even an employee photograph. We offer a quick turnaround services, usually within 48 hours. Place an order
 

 
Key fobs for employee clocking in
 
Whether you are replacing old fobs, have new members of staff starting soon or simply want a few spares in-house, we can supply key fobs direct to your door within 48 hours. Place an order
 

 
Power supply for clocking in terminals
 
Replacement power supply for your wall mounted terminal. Place an order
 

 
White Blank Cards
 
The quantity in each pack is 100. Place an order
 

 
Chain Necklace – Nickel Plated
 
Each chain is thirty inches long. The quantity in each pack is 100. Place an order
 

 
Breakaway Safety Lanyard with Plastic Clip
 
Available in Royal Blue, Black, Red, Yellow, Green, White and Navy Blue. The quantity in each pack is 25. Place an order
 

 
Breakaway Safety Lanyard with Metal Clip
 
Available in Royal Blue, Black, Red, Yellow, Green, White and Navy Blue. The quantity in each pack is 25. Place an order
  

 
Standard Badge Reel with Side Belt and Vinyl Clip
 
Available in Black, Red, Green, White and Navy Blue. The quantity in each pack is 25. Place an order
 

 
Key Rings for Yoyo’s
 
The quantity in each pack is 100. Place an order
 

 
Economy Open Faced Rigid Badgeholder
 
Available in Clear, Blue, Black, Red, Yellow, Green and White either portrait or landscape. The quantity in each pack is 100. Place an order
 

 
Convertible Badgeholder with Swivel Clip
 
Available in White, Red, Blue and Black. The quantity in each pack is 25. Place an order
 

 

 

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Case Study

 Time and Attendance System Case Study - Matalan Retail Plc 
 
  By implementing CaptureIT
  as a time and attendance
  solution, Matalan has managed
  to improve on business
  efficiency and reduce costs.
  Now payroll and attendance
  are run smoothly with
  automatic calculation and
  professional reporting…more
 
 James Wilde
 Senior Payroll Manager
 


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Customer Support
 
For help with all your support issues and any questions  please call 0871 474 2140 or you can email support here
 
To order  your replacement consumables such as cards, key fobs, power supplies click here
 
To generate a clear user code click here

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